As scammers continue to look for new ways to get their hands on consumers’ hard-earned money, financial institutions are fighting back, providing ways for their customers to recoup that money. Filing a dispute with their credit card companies is one way consumers can get their money returned.
But what if you’re thinking, “I got scammed on Cash App. What do I do?” Read on to find out how to get your money back on Cash App {BY Call {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} if you are scammed and tips for avoiding Cash App scams.
Will Cash App Refund My Money if I Get Scammed?
Whether you’re a Cash App user who suspects{{BY CHAT {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}} fraud or are considering getting the app and wondering about its safety, your primary concern is likely this: Will Cash App refund your money if you’re scammed?
No, you cannot always get a refund for a fraudulent Cash App {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}transaction. The Cash App team will investigate every {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}disputed transaction and decide which transactions will result in a refund and which will be denied. If Cash App denies your refund request, you{𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} may still have the following options for {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}getting your money back.
How To Get Money Back on Cash App if Scammed
So what should you do if you’ve been scammed on {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}Cash App? Here are your options for reporting the scam {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}and attempting to get a refund of the fraudulent charges:
Cancel the payment
Request a refund
Dispute the transaction
Report the transaction as a scam
Report the scam account
Notify your bank of the fraud
Freeze your credit
Report the fraud to the FTC or the IC3
1. Cancel the Payment
Cash App transactions generally happen instantly, so you typically {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} can’t cancel them. But {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} in rare cases, you can if the transaction hasn’t yet been completed. If you want to try to cancel a transaction:
Log in to Cash App.
Go to the Activity tab on the home screen.
Locate and select the transaction you believe is fraudulent.
Look for a “Cancel” link. If there is no {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} cancel link, Cash App has already finalized the transaction. Select the link if the option {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} is available to cancel the {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} transaction.
2. Request a Refund
If you can’t cancel the transaction, {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} requesting a refund is the next step to getting your {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} money back. To do so:
Log in to your Cash App account.
On the home screen, go to {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} the Activity tab.
Select the fraudulent payment.
Select “Completed.”
Select “Report an Issue.”
Choose a reason for the refund request {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} from the available options.
Select “Next.”
Unfortunately, fraudsters aren’t likely {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}to just hand their stolen money back to their victims. You may have to {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} escalate the issue by disputing the transaction.
3. Dispute the Transaction
Disputing a transaction can coerce a {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}merchant to return the money you paid if they can’t prove they’ve {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}provided the product or expected service.
You should only file disputes after {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} you have attempted to contact the merchant, requested a refund through Cash App and failed to get a {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}resolution. If that’s the case, follow these steps:
Log in to Cash App.
Go to the Activity tab on the {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}home screen.
Locate the fraudulent transaction {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}and select it.
Select the icon that looks like three small dots.
Select the “Need Help & Cash App Support” option.
Select “Dispute this Transaction.”
The Cash App team will investigate the claim.
4. Report the Transaction to Cash App as a Scam
You can report the issue to Cash {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} App if you’ve tried all the previous options to get a refund on a fraudulent transaction.
Log in to Cash App.
Go to your profile {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}using the profile icon.
Select “Support.”
Tap “Report a Payment Issue.”
Select the fraudulent {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} transaction and follow the prompts.
5. Report and Block the Scam Account
Sometimes a Cash App scam is {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}associated with a potential scam account rather than a specific payment. To report and block possible scam accounts:
Log in to Cash App.
Search for the profile of the scam account.
View the profile and scroll to the bottom.
Select “Report” or “Block” and then follow the prompts.
6. Notify Your Bank of the Fraud
Whenever you are a victim of fraud that could {{Support Call{𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}}} impact your bank account or debit card, contact your bank. A bank representative can advise you on any action you should take to{𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} protect your account from further fraud and determine if you can file a dispute for the fraudulent transaction {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}with the bank.
7. Put a Freeze on Your Credit
Not all Cash App fraud is limited to purchases and transactions. If a scammer has accessed your Cash App account, they may also have accessed your financial information. Contacting the major credit bureaus to freeze your credit can be {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}a good idea to prevent a scammer from opening{𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} fraudulent accounts using your credit.
8. Report the Fraud to the FTC or the IC3
The Federal Trade Commission or the Internet Crime{𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} Complaint Center are two common ways to report fraud to the government. Both agencies will require information to identify the victim, the con {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}artist and details of the fraudulent transaction.
What Can Be Done To Avoid Cash App Scams?
Unfortunately, taking the previously outlined steps does not guarantee you’ll see your money again if someone scams you. Knowing {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} how to avoid scams altogether is the best protection.
Using the following tips can help you avoid most Cash App scams:
Avoid sending or accepting money from someone you don’t know and trust.
Never disclose personal information to anyone through the platform.
Double-check all recipient information before sending money.
Avoid sending money to someone who promises future or too-good-to-be-true products or services.
Stay current on the latest Cash App scams to {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} better spot signs of potential fraud.
Contact Cash App Support through the app or {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} by phone if you receive a suspicious email or text claiming to be from Cash App. Don’t click on any links in the email or text.
Cash App also provides the following security {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}features that can help protect against fraud:
Notifications: If you elect to receive email or text notifications, Cash App will alert you whenever a payment is sent from your account.
Security Lock: When Security Lock is enabled, {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} your passcode, Face ID or Touch ID is required to send a payment.
Two-factor authentication: When enabled, this {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}feature requires you to enter a one-time code sent from Cash App before you {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} can sign in to your account.
Takeaway
Fraudsters have discovered ways to scam {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}people on almost every payment app — from Venmo to Zelle — and Cash App is no {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} exception. Knowing how to get a refund on Cash App and other payment apps you may {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗} use is helpful information, just in case you do fall victim to fraud.
Regardless of the payment app, if you limit the {𝟏-𝟖𝟓𝟓~𝟓𝟑𝟖~𝟏𝟖𝟒𝟑❗}sending and receiving of money to and from trusted sources and keep your accounts secure, you should be able to use payment apps safely.
