If you need to report an emergency, please call 911. Do not file a complaint.

Please have a valid Medicaid Recipient ID or Provider Number for each individual affected by this issue ready.

Please also prepare any files you want to submit with your complaint. Files must be 10MB or less in size and in the following formats:

For example, the file name will appear as:

If you need help filing your complaint, please call our help line at 1-877-254-1055 (TDD 1-866-467-4970) during our hours of operation. Our hours of operation are Monday - Friday: 8:00 AM - 5:00 PM Eastern Standard Time. Thank you. 

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